Privacy Policy for My GHL Coach

Last Updated: August 14, 2026

1. Introduction

This Privacy Policy describes how Jonah Cockshaw Ventures Limited, doing business as My GHL Coach ("we," "us," or "our"), collects, uses, and discloses your personal information when you visit our websites, myghlcoach.com and succeedwithhighlevel.com (the "Websites"), and use our services. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way, in compliance with the General Data Protection Regulation (GDPR).

2. Who We Are

Our company details are:

  • Company Name: Jonah Cockshaw Ventures Limited

  • Trading As: My GHL Coach

  • Contact Email: [email protected]

  • Website(s): myghlcoach.com, succeedwithhighlevel.com

For the purpose of the GDPR, we are the data controller.

3. What Information We Collect

We may collect and process the following types of personal data about you:

  • Identity Data: Includes first name, last name, username or similar identifier.

  • Contact Data: Includes billing address, delivery address, email address, and telephone numbers.

  • Financial Data: Includes payment card details (processed securely by our payment processors, such as Stripe or PayPal).

  • Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.

  • Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Websites.

  • Usage Data: Includes information about how you use our Websites, products, and services.

  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

4. How We Use Your Personal Data

We use your personal data for the following purposes, based on a lawful ground for processing:

  • Purpose/Activity

  • Type of Data

  • Lawful Basis for Processing

  • To register you as a new customer

  • Identity, Contact

  • Performance of a contract with you

  • To process and deliver your order including managing payments, fees, and charges

  • Identity, Contact, Financial, Transaction, Marketing

  • Performance of a contract with you

  • To manage our relationship with you which will include notifying you about changes to our terms or privacy policy

  • Identity, Contact, Profile, Marketing

  • Performance of a contract with you, Necessary to comply with a legal obligation

  • To administer and protect our business and our Websites (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

  • Identity, Contact, Technical

  • Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security)

  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

  • Identity, Contact, Profile, Usage, Marketing, Technical

  • Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

  • To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

  • Technical, Usage

  • Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

5. Data Sharing and Disclosure

We do not sell, rent, or otherwise disclose your personal data to third parties for their marketing purposes. We may share your data with trusted third-party service providers to help us operate our business and the Websites or administer activities on our behalf, such as sending out newsletters or surveys. These third parties are contractually obligated to keep your personal data confidential and use it only for the purposes for which we disclose it to them.

We may also disclose your personal data to comply with a legal obligation, to enforce our terms and conditions, or to protect the rights, property, or safety of our company, our customers, or others.

6. International Data Transfers

Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.

  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. Your Legal Rights

Under the GDPR, you have the following rights in relation to your personal data:

  • The right to be informed: You have the right to be provided with clear, transparent, and easily understandable information about how we use your information and your rights.

  • The right of access: You have the right to obtain access to your information.

  • The right to rectification: You are entitled to have your information corrected if it is inaccurate or incomplete.

  • The right to erasure: This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there is no compelling reason for us to keep using it.

  • The right to restrict processing: You have rights to ‘block’ or suppress further use of your information.

  • The right to data portability: You have rights to obtain and reuse your personal data for your own purposes across different services.

  • The right to object to processing: You have the right to object to certain types of processing.

  • Rights in relation to automated decision making and profiling.

If you wish to exercise any of the rights set out above, please contact us at [email protected].

10. Cookies

Our Websites use cookies to distinguish you from other users of our Websites. This helps us to provide you with a good experience when you browse our Websites and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

MY GHL COACH

Coaching, custom builds and reusable HighLevel assets for agency owners.

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